The arrival of their son Logan filled Walter and Abby with immense delight. As Logan's sobbing seemed to last for forever, their delight transformed into worry. Nothing they did helped calm him down, no matter how much they tried. With an unwavering will to discover what was causing Logan so much pain, they set out on a perilous quest.
Abby was so distraught by Logan's crying that Walter came home one night to discover her. The infant persisted in crying uncontrollably, no matter how much she tried. With a compassionate tone, Walter asked Abby how long this had been going on as he held her.
Abby broke down in tears as she recounted how she had exhausted all possible options for alleviating Logan's discomfort, including feeding, changing, and washing. They were both in a great deal of pain from the continual sobbing.